Services and pricing
Clear, practical packages with transparent approvals before any extras.
Included in every service
- Safety check and test ride
- Clean, tidy work area
- Clear service notes and next-step guidance
Packages
Best for a regular tune-up.
Minor Service
Gears and brakes adjusted, drivetrain cleaned and lubed, safety check.
Typical time: 45-75 minutes (1.5-hour window including setup and admin)
Includes
- Safety check (bolts, drivetrain wear check, obvious issues flagged)
- Basic wash/wipe-down
- Drivetrain clean + lube (surface clean and re-lube)
- Gear indexing and adjustment
- Brake adjustment and alignment
- Tyre pressure check and inflate
- Quick wheel true (minor wobbles)
- Test ride + final check
Excludes
- Parts (pads, chains, cassettes, bearings, cables, etc.)
- Hydraulic brake bleeds (add-on)
- Deep bearing work (BB/hubs/headset) unless quoted as add-on
- Heavy mud removal / restoration-level cleaning (quoted if needed)
Recommended when
- Gears are slightly noisy or not crisp
- Brakes need a basic tweak
- You have not done maintenance in 4-8 weeks (regular riders)
A deeper clean and tune.
Standard Service
Includes drivetrain deep-clean and one focused bearing service (BB OR hubs OR headset).
Typical time: 1.5-2.5 hours (2-hour slot minimum)
Includes
- Everything in Minor
- Drivetrain deep-clean (more thorough degrease)
- Wheel truing (both wheels, moderate)
- Torque checks on key bolts
- One focused bearing service (choose one): Bottom bracket OR Wheel hubs OR Headset
Excludes
- Full teardown of all bearings
- Suspension internal servicing (basic setup only)
- Pivot bearing replacement (dual-suspension) unless quoted
Recommended when
- Bike feels gritty or not smooth
- You ride in dust/mud often
- Shifting/braking is inconsistent even after minor tweaks
Full service for bikes ridden hard.
Major Service
Deeper strip, cables checked, braking and shifting brought back to sharp.
Typical time: 2.5-4 hours (often half a day)
Includes
- Everything in Standard
- Deeper drivetrain strip and clean (as needed)
- More complete bearing inspection and servicing where feasible on-site
- Brake system check and refresh (bleed as needed depending on brake type/condition)
- Thorough wheel alignment and check
- Detailed service notes (what we did, what is next, what to watch)
Excludes
- Specialist suspension damper rebuilds
- Complex wheel builds
- Carbon repair / structural fixes
- Any parts not pre-approved
Recommended when
- Bike has been neglected
- Multiple noises (creaks, grinding, roughness)
- You are preparing for a big event or stage race
A full refresh to near-new condition.
Overhaul
Full strip-down and rebuild approach with a clear replacement plan.
Typical time: 4-6 hours (often split or done at base depending on the job)
Includes
- Full strip-down and rebuild approach (as far as practical)
- Full bearing refresh plan (replace/service depending on bike and parts availability)
- Full cable and brake refresh plan
- Full clean, rebuild, torque, test ride
- A clear what was replaced and what is next summary
Excludes
- Specialist suspension rebuild work (we can coordinate with a suspension specialist)
- Frame repairs
Recommended when
- Bike feels tired everywhere
- You want near-new performance again
- Dual-suspension pivots and bearings are clearly overdue
Add-ons
Add-ons can be booked on their own or added to any package. If we spot something during a service, we will quote it first and you decide.
Tubeless conversion / refresh (per wheel)20-40 mins
Includes sealant and setup when needed
Hydraulic brake bleed (per brake)20-30 mins
Quoted per brake; depends on brake type
Brake pad replacement15-25 mins
Pads charged separately
Chain and cassette replacement + setup30-60 mins
Parts charged separately
Bottom bracket replacement30-60 mins
Depends on BB type
Wheel truing (advanced)30-60 mins
Severe damage may be workshop-only
Suspension setup (air pressure, rebound, sag)20-30 mins
Setup only
Basic fork lower-leg / shock air-can service45-90 mins
When conditions allow
Pricing model
- Call-out fee is based on distance (confirmed upfront)
- Parts and consumables are charged only if used
- Quote approvals before any extras
On-site vs workshop
- Most servicing and repairs can be done on-site
- Workshop-only jobs include complex wheel builds and structural frame repairs
- If unsure, ask us before booking
Still unsure?
See the FAQ for quick answers or message us on WhatsApp.